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Frequently Asked Questions

Online – Place your order online and pay by credit card, international money order/cashier’s check, cash, bank transfer, e-transfer, or cryptocurrency.

Phone – Call us at (+1) 416-309-0359 (Monday-Friday: 10AM-7PM EST).

Mail – Request a catalog with an order form.

If I pay with my credit card, what will show on my statement?

We use overseas banks through our processing company: Payofix. You will receive an email from Payofix with your transaction status (IE: Approved or declined) and transaction reference ID – which is how the charge will appear on your credit card statement.

Which currency will you charge me in?

You will be charged in Canadian Dollars (CAD). Due to currency conversions the amount on your statement might be slightly different than the amount that you see on the screen. Our website defaults to USD and calculates currency conversions at the time of order.

Do you have a minimum order value?

No, we do not require a minimum order value.

What are your best selling strains?

What methods of payment do you accept?

Do you charge any sales tax / VAT?

Sales tax is applicable for Canadian orders only. The tax rate depends on the province. All orders outside of Canada are tax free. Certificate of Indian Status holders can upload an image of their card for tax exemption. Email to [email protected] using your Canuk Seeds registered account email address.

Do you ship Canuk Seeds to my country?

Yes, we ship our products worldwide.

How are Canuk Seeds shipped?

All seeds are shipped discreetly, in plain envelopes/packages with no indication of the content. For high value orders, every CA$500 worth of seeds will be sent in separate packages.

How long will it take for my parcel to arrive?

Depending on your location, you should receive your parcel within 3 to 25 business days.

For more details please visit our shipping information page.

What are shipping costs?

How can I contact you?

Please use our contact page to find all necessary contact information or to send us a message using a contact form.

Payment Information

Pay securely and with confidence using your credit card.

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Order Discounts

Earn discounts depending on what you spend.

What is the safest way of paying?

Bitcoin is the safest and most secure way to pay (instructions can be found here).

Can I pay by PayPal?

No, we do not offer payments by PayPal at this time.

Can I use a pre-paid visa card?

Yes, we currently take payments with pre-paid visa cards.

I can’t pay/I want to change my payment type?

If you are having problems paying for your order, or wish to change your payment method please our contact us.

I paid by Bank Transfer why have you not taken my payment?

You will need to instruct your Bank to make the Transfer to our account – online or at your nearest branch.

What payment methods and currencies do you accept?

Our accepted methods of payments are: Bank Transfer, Bitcoin, Cash, Postal Orders, Cheques, Credit & Debit Cards, iDeal, Sofort and payment by Cards over the phone.

You can select which currency you would like to pay with on the top right corner of our website. If we require payment via a different currency (normally Euros when paying by card), we will tell you the amount and currency in the final step of checkout.

What will show on my Bank statement?

We use a number of different payment systems on our website. You will be informed of what the transaction will appear as on your bank statement, once the payment has been completed and you have received a confirmation email.

Why was my order Declined/Bad Gateway?

If you receive this error please call our offices on +44 (0) 1451 844855 (Monday to Friday, 9am – 6pm GMT) or contact us via our support center.

Pay By Bitcoin
Save 25% + Get Up To 8 Free Seeds

Paying by Bitcoin on is the safest and most rewarding way to pay on our website. Why not take a look at our brand new tutorial on how to pay by Bitcoin now.

Get 25% Off Your First Bitcoin Order

Available for the first Bitcoin order you place after this promotion starts.

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Get 15%-25% Off Every Subsequent Order

Get 15% off every single subsequent Bitcoin order you place.
Get a further 10% off when you spend €200+ & pay by Bitcoin.

Get Up To 8 Bonus Free Seeds

Get at least 8 free seeds when you spend €50 or more & Pay by Bitcoin.

Pay By Visa/MasterCard Get $10

Unlike most online Cannabis Seeds businesses, you can buy Bitcoin with Credit/Debit card from the biggest companies like Visa & MasterCard.
Using Bitcoin Made Easys recommended exchange, you can receive a further $10 worth of free Bitcoin if you spend more than $100 (make sure you use the sign up link found on their website).

Current Bitcoin Bonus Seeds Available

Love quality genetics from top reviewed breeders? Below you can find out about our current bonus bundle for Bitcoin orders. In addition to this, you will receive the free seeds available with every other promotion. This means you could get up to 12 free seeds when you spend €50 and up to 16 free seeds when you spend €100!

All promotions are available on online orders only, while stocks last. If a free seed becomes unavailable Seedsman reserve the right to substitute this seed for a similar seed of the same variety.

Click “read more” to view the current Bitcoin Bundle.

Pay By Check/Postal Order Save 15%

Customers in the United States, Australia and Canada can pay by Check/Postal Order.

The order minimum is €100+ if you are below this amount this option will not show in your basket.

The address to send Check/Money Order to will be provided with your email confirmation once you have created your order. An order MUST be created to reserve the stock. Payment must be received in full before any goods are shipped.

Check must be sent within 24 hours of placing order.

Pay by Cash Save 15%

Anyone can pay by Cash.

We accept GBP £, EUR € and USD $ (notes only). Notes (bills) should be well concealed, double-enveloped and sent by registered mail to minimise the risk of theft. We cannot be held responsible for cash that does not arrive.

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The address to send cash to will be provided with your email confirmation once you have created your order. An order MUST be created to reserve the stock.

Pay By Phone

Anyone can pay by Phone.

If you are having issues paying for or placing your order on our website our customer support team can assist you in taking your order over the phone.

Please prepare your basket and give us a call using the number found on our Contact Page.

Pay by Bank Transfer/Wire Save 15%

Anyone can pay by Bank Transfer/Wire.

You will be provided with our bank details when checking out. Please ensure you include your order number when making the transfer so we can send your order without delay. Typically, your payment will reach us in 2 – 5 working days depending on your currency and location. Your bank should be able to give you an accurate clearance time. Customers are responsible for any bank transfer charges.

Please note that requests for Bank Transfer refunds will incur a €15 charge.

Pay by Credit & Debit Cards

Anyone who isn’t in South Africa, Argentina, Brazil, Israel, China, Iran, Japan, Pakistan, Philippines, Sri Lanka, Thailand, Turkey, Vietnam & Reunion can pay by Credit & Debit Cards.

We cannot accept credit cards which are registered in countries that are different to the shipping address. In this instance, your card will be automatically declined.

We may, on occasion, require a credit check for particularly high value orders, and orders where the details you have provided do not correspond with those held by your card provider. In such cases, you will be asked to send proof of ownership of the card – either a scanned copy of the card statement (not a copy of the actual card) or a screen-shot of your online banking page. These should clearly show the cardholder’s name and billing address, and the last 4 digits of the credit card

Please note: Refunds for card payments can take up to 30 days. This is follows the guidelines set out by our payment providers.